Terms & Conditions.

01Introduction

These Terms & Conditions govern your access to and use of the website, services, content, tools, communications, and related platforms operated by S3VEN AI, LLC, doing business as S3VEN.ai.

By accessing this website or using any of our services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.

Who we are

S3VEN AI, LLC d/b/a S3VEN.ai is an AI consulting and automation company that helps businesses improve revenue, efficiency, and operations through practical AI solutions, automation systems, advisory services, and related digital services.

02Use of Website and Services

You may use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website or services in any way that violates any applicable law or regulation
• Attempt to gain unauthorized access to any portion of the website, systems, accounts, or networks
• Interfere with or disrupt the operation or security of the website or services
• Use the website to transmit unlawful, harmful, fraudulent, infringing, defamatory, or abusive content
• Copy, reproduce, modify, distribute, or exploit our website content or materials without written permission, except as expressly allowed by law
• Misrepresent your identity, business, authority, or relationship with us

We reserve the right to suspend, restrict, or terminate access to the website or services at our discretion if we believe these Terms have been violated or misuse has occurred.

03Services

S3VEN.ai provides consulting, advisory, AI, automation, implementation, audit, marketing-support, and related digital business services.

Any service engagement may also be governed by a separate proposal, statement of work, invoice, service agreement, client onboarding document, or written communication. If there is a conflict between these Terms and a signed client agreement, the signed client agreement will control for that engagement.

We reserve the right to modify, suspend, or discontinue any part of our services or website offerings at any time without liability.

04No Guarantee of Results

We aim to provide high-value services, practical recommendations, and professionally delivered solutions. However, we do not guarantee any specific business outcome, revenue increase, cost savings, performance result, lead volume, booking rate, conversion rate, ranking result, or other commercial outcome.

Results depend on many factors outside our control, including your market, team execution, offer, internal processes, data quality, competition, budget, responsiveness, third-party platform performance, and operational follow-through.

Any examples, case references, projections, scenarios, forecasts, or estimated ROI discussed by us are illustrative only and are not guarantees.

05AI and Automation Disclaimer

Some of our services may involve the use of artificial intelligence, automations, third-party integrations, data processing systems, and software tools. You understand and agree that:

• AI-generated or automated outputs may not always be complete, accurate, or suitable for every situation
• Human review, business judgment, and final approval remain your responsibility unless expressly agreed otherwise in writing
• Third-party AI, software, advertising, CRM, messaging, analytics, scheduling, payment, and communication platforms may affect performance or availability
• We are not responsible for platform outages, API changes, service interruptions, account restrictions, vendor policy changes, or third-party service failures beyond our control

You are responsible for reviewing and approving any business-critical use of materials, outputs, automations, workflows, messaging, or recommendations we provide.

06Client Responsibilities

If you engage us for services, you agree to:

• Provide accurate and complete information
• Provide timely access, approvals, feedback, credentials, assets, and materials reasonably needed for service delivery
• Ensure you have the legal right to share any data, content, systems, or materials you provide to us
• Review deliverables and communications in a timely manner
• Use the services and deliverables in compliance with applicable laws, regulations, and platform rules

Delays caused by missing information, delayed approvals, third-party systems, or lack of client responsiveness may affect timelines, deliverables, and results.

07Payments, Billing, and Fees

If you purchase services from us, you agree to pay all fees, charges, and applicable taxes as described in your proposal, invoice, checkout page, payment link, order form, or other written agreement.

Unless otherwise stated in writing:

• Fees are quoted in U.S. dollars
• Payments are due according to the terms listed on the applicable invoice or agreement
• Deposits, setup fees, strategy fees, audit fees, and similar upfront payments are non-refundable once work is scheduled, initiated, or delivered
• Late payments may result in paused work, delayed delivery, restricted access, or termination of services
• You are responsible for any third-party fees, processor fees, subscription fees, ad spend, platform costs, usage charges, or pass-through expenses unless expressly included in writing

We use third-party payment processors, including but not limited to Stripe and PayPal. We do not store full payment card information on our own systems.

08Refunds

Because many of our services involve strategy, consulting, custom work, digital delivery, reserved time, implementation planning, audits, automation setup, and other non-returnable professional services, all sales are generally final unless otherwise stated in writing.

If a refund policy applies to a specific offer, service, or program, it will be stated in the applicable order form, proposal, invoice, or written agreement.

09Appointments, Discovery Calls, and Consultations

When you book a call, demo, consultation, or appointment with us, you agree to provide accurate contact information and to attend at the scheduled time.

We reserve the right to reschedule, decline, cancel, or refuse appointments at our discretion.

Missed appointments, late arrivals, or repeated rescheduling may result in forfeiture of the session, shortened session time, rescheduling fees, or cancellation of future bookings, where applicable.

10Communications Consent

By submitting your contact information through our website, forms, booking pages, chat tools, ads, or other communication channels, you consent to receive communications from us related to your inquiry, appointment, account, services, transactions, updates, and, where permitted by law, marketing and promotional messages.

These communications may include email, phone calls, voicemail, SMS, and automated technologies. Message and data rates may apply. Message frequency may vary. You may opt out of marketing emails through the unsubscribe link and may opt out of marketing text messages by replying STOP where applicable.

11Intellectual Property

All website content, branding, names, logos, graphics, text, layouts, designs, service descriptions, copy, downloadable materials, and other content made available by S3VEN.ai are owned by or licensed to us and are protected by intellectual property laws.

Except as expressly authorized in writing, you may not:

• Reproduce, republish, distribute, display, transmit, modify, create derivative works from, sell, license, or exploit our content
• Use our name, logo, branding, or materials in a misleading, unauthorized, or commercially exploitative way

If we provide you with deliverables as part of a paid engagement, your rights to use those deliverables are limited to the scope described in the applicable agreement, proposal, or invoice.

12User Content and Submitted Materials

If you submit information, content, data, feedback, testimonials, comments, suggestions, files, media, or other materials to us, you represent that you have the right to submit them.

You retain ownership of your original materials, but you grant us a non-exclusive, worldwide, royalty-free license to use, host, reproduce, process, transmit, and display those materials as reasonably necessary to provide services, communicate with you, operate our business, enforce our rights, and fulfill our contractual obligations.

If you provide testimonials, reviews, or feedback to us, you grant us permission to use them for business and marketing purposes unless you expressly request otherwise in writing.

13Confidentiality

We will use reasonable care in handling non-public business information you provide to us. However, unless a separate nondisclosure agreement or written confidentiality agreement applies, information submitted through the website, contact forms, booking pages, or ordinary communications may not be treated as legally privileged or subject to heightened confidentiality obligations.

You should not submit highly sensitive, regulated, classified, export-controlled, protected health, financial account, or legally privileged information unless and until an appropriate written agreement is in place and secure handling expectations have been established.

14Third-Party Platforms and Links

Our website and services may rely on or link to third-party platforms, tools, processors, integrations, websites, software, and services, including booking systems, analytics tools, ad platforms, CRM systems, payment providers, AI platforms, and communication tools.

We do not control and are not responsible for third-party services, policies, uptime, security, features, pricing, restrictions, content, or actions. Your use of those services is governed by their own terms and policies.

15Disclaimer of Warranties

To the fullest extent permitted by law, the website, services, content, tools, communications, and materials provided by S3VEN.ai are provided on an "as is" and "as available" basis without warranties of any kind, express or implied.

We disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, reliability, and uninterrupted or error-free performance.

We do not warrant that the website or services will be secure, uninterrupted, error-free, compatible with every system, or free from harmful code.

16Limitation of Liability

To the fullest extent permitted by law, S3VEN.ai and its owners, officers, employees, contractors, affiliates, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunities, anticipated savings, contracts, or business interruption arising out of or related to your use of the website, services, communications, or reliance on any content or deliverables.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the website or services shall not exceed the amount you paid to S3VEN.ai for the specific service giving rise to the claim during the three (3) months preceding the event giving rise to the claim, or one hundred U.S. dollars ($100), whichever is greater.

17Indemnification

You agree to defend, indemnify, and hold harmless S3VEN.ai and its owners, officers, employees, contractors, affiliates, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, expenses, and fees, including reasonable attorneys' fees, arising out of or related to:

• Your use or misuse of the website or services
• Your violation of these Terms
• Your violation of any law, regulation, or third-party right
• Your submitted content, data, materials, or instructions
• Your business operations, offers, claims, communications, or customer interactions

18Termination

We may suspend or terminate your access to the website or services, or stop providing services, at any time and for any reason permitted by law, including if we believe you violated these Terms, failed to pay amounts due, created risk or misuse, or engaged in unlawful or abusive conduct.

Any provisions that by their nature should survive termination will survive, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, payment obligations, governing law, and dispute resolution.

19Governing Law

These Terms and any dispute arising out of or relating to these Terms, the website, or the services shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles, except where otherwise required by applicable law.

20Dispute Resolution

Before filing a legal claim, you agree to first contact us at [email protected] and make a good-faith effort to resolve the dispute informally.

If a dispute cannot be resolved informally, any legal action shall be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction and venue of those courts, except where otherwise required by applicable law.

21No Legal, Financial, Tax, or Professional Advice

The information on this website and in our content, communications, and services is provided for general business and informational purposes only unless expressly stated otherwise in a signed engagement.

S3VEN.ai does not provide legal, tax, accounting, investment, mental health, medical, or other licensed professional advice unless specifically stated in writing. You should consult your own qualified advisors before acting on information that may affect legal, financial, tax, regulatory, or other professional matters.

22Accessibility and Compliance

We aim to make our website and communications reasonably accessible and to operate in a lawful and commercially reasonable manner. However, we do not warrant that the website will meet every legal standard in every jurisdiction at all times.

23Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last Updated" date above. Changes become effective when posted unless otherwise stated.

Your continued use of the website or services after updated Terms are posted constitutes your acceptance of the revised Terms.

24Entire Agreement

These Terms, together with our Privacy Policy and any applicable proposal, invoice, service agreement, statement of work, or other written agreement between you and S3VEN.ai, constitute the entire agreement between you and us regarding the website and services, except where a separate signed agreement expressly supersedes them.

25Contact

If you have questions about these Terms, contact: