Emergencies don't leave voicemails.
A burst pipe at midnight calls three plumbers and hires whoever picks up. There is no second place. We build AI that answers every call at any hour, sorts the emergency from the routine, and gets the job on your board before the next company calls back.
Where plumbers lose work in the first sixty seconds
Speed of answer is the entire sale in emergency work.
Nights and weekends go unanswered
The highest-margin calls in plumbing arrive outside business hours. An answering service takes a message; the customer has already booked someone else by the time you hear it.
The van is not the office
When everyone is on a job, nobody is on the phone. Calls stack up and the ones that ring out never call back.
Estimates go quiet
Repipes, water heaters and sewer work get quoted and then forgotten. Nobody follows up and the customer assumes you weren't interested.
Repeat customers are never contacted
Water heaters age out, drains need service again, and the customer you had in 2023 googles a competitor because you never got back in touch.
What we build for plumbing
Connected to whatever you dispatch and invoice from — ServiceTitan, Jobber, Housecall Pro.
Emergency call answering
Every call picked up in seconds, urgency assessed, and true emergencies escalated to an on-call tech immediately with the address and the problem already captured.
Overflow coverage while you're on a job
Calls that would ring out get answered, qualified and booked instead. Your crew never has to choose between the wrench and the phone.
Job booking straight to the board
Real availability offered, job booked, confirmation and reminder sent, reschedules handled without a call back to the office.
Quote follow-up
Every estimate worked until it's accepted or declined. Big-ticket work stops depending on whether someone remembered.
Service reminders & reactivation
Past customers contacted when their water heater ages out or their annual service is due, automatically.
Review requests after every job
Asked at the moment the job closes clean, which is when customers actually leave five stars.
These are AI Employees from the Sales, Deals and Customer departments of the S3VEN.AI Workforce — the revenue-facing side, and where most plumbing companies start. The AI Readiness Assessment decides which ones go first.
Plumbing AI — asked, answered
Will callers know it's AI?
Most don't, and we don't hide it if they ask. It answers in a natural voice, handles interruptions, and knows your services, hours, and pricing rules. Anything urgent or sensitive routes to a human immediately with full context.
Does it work with the software we already use?
Yes — that's the point. We build on the stack you already pay for wherever possible and connect the pieces rather than replacing them. If something genuinely needs replacing, we'll tell you why before anything changes.
How long until it's live?
The AI Readiness Assessment runs one to two weeks. Implementation goes live within 30 days of approving the roadmap. Simple builds ship faster.
What if we get a call it can't handle?
It hands off. Urgent, unusual, or emotionally sensitive calls route to a person with the full transcript and context, so nobody has to start the conversation over.
Let's talk about your after-hours calls.
Thirty minutes. Tell us what challenges the business is facing today — we'll tell you honestly what AI would and wouldn't fix, and where it makes sense to start. If we're not a fit, we'll say so.
Our AI Assistant will call you within 60 seconds.
Leave your details and our AI Assistant takes it from there — a quick call, a couple of questions, and your AI Strategy Call on the calendar.